Earlier this week I worked with
some other local non-profit leaders in re-designing the leadership
curriculum at Regis University. We came upon a recent article, "Creating
High Impact Non-profits," by Heather Grant and Leslie Crutchfield
in the Stanford Social Innovation Review publication.
The article made me think more about how non-profits can really
make an impact in the world. Most of us think that strengthening
a non-profit's internal management system is the key to scaling
the ladder of greatness; however, based upon the research Grant
and Crutchfield conducted, this does not seem to be the case.
Pulled from the research and from my own 30+ years of experience,
here are some of the key factors (and a few myths) that play into
creating a high impact non-profit.
The myths:
- Management is the answer. Although it is
important to have an adequate management system and a strong
infrastructure, you need more than that to create a high impact
non-profit.
- Branding is the answer. Certainly having
a name and a brand that people recognize is helpful in recruiting
volunteers and raising dollars, but some of the top organizations
spend very little time and resources on marketing and public
relations.
- Cutting edge ideas. Even though these are
important in some organizations, others take old and existing
ideas and tweak them into huge success stories.
- Beautiful mission statements. It is important
to have a clear mission statement but it is more important to
spend time living and executing it rather than polishing it.
- Budget size. The size of the organization's
budget is not critical for success or greatness and does not
equal greatness.
Now, let's look at some of the strategies that lead to greatness:
- Direct service plus advocacy. Many of the
leading programs start off providing services to people but
then realize they can't accomplish their goals without also
becoming involved in advocacy, public policy, and grassroots
activities.
- Become entrepreneurial and market driven. "If
you don't have control over your money you don't have control
over your values" is something I learned many years ago. Most
of the high impact organizations develop funding streams that
are market driven; they also find support through earned-income,
fee-for-service, business, and entrepreneurial ventures.
- Inspire cheerleaders and evangelists. Really
successful organizations have a charismatic champion who inspires
strong supporters to become cheerleaders and marketers for the
organization.
- There are no competitors, only allies and friends. The
really great leaders "give it away" and don't see other organizations
as competition. They view other organizations as opportunities
to network and to share knowledge and information.
- Flexibility and adaptability. The only certainty
is uncertainty. The really high impact non-profits understand
the need to remain loose and flexible in order to pick up on
opportunities or modify strategies and tactics when the environment
or situation changes.
- Spread the leadership around. One of the
top ten commandments of leadership is that a great leader develops
other great leaders. It is critical that the leaders of organizations
spread their power, authority, and responsibility around and
create an environment that is transformational.
|