Most people think of a leader as someone
who sets the strategic vision and direction of their organization,
raises money, and interviews and hires new staff. But a significant
amount of a leader's time is also spent facilitating groups
(e.g., committees, board, staff).
I have led a number of organizations over the years, and
I'd have to say that the majority of my time has actually
been spent facilitating small groups. It is in these small
settings that people learn the active role of listening,
presenting and arguing ideas, defending values and accomplishing
tasks. Understanding leadership in small groups is an indispensable
skill in effectively managing and leading an organization.
Let's look at some ways you can become a better leader and
facilitator of small groups.
- Make sure everyone agrees on the agenda. Try
to involve the group in the development of the agenda,
and ask them if they have additional ideas for the meeting.
- Create an atmosphere of involvement and engagement. Make
sure you encourage people to ask questions and actively
participate in the discussion.
- Summarize points and decisions before
moving onto the next agenda item. Make sure people are
clear about what was decided by their discussions.
- Rotate leadership. Give everyone in
the group a chance to lead the group. In a small group,
everyone is a leader with a different role. Try to rotate
the chairperson of the group on a weekly or monthly basis
so that each person gets an opportunity to develop their
leadership skills.
- Conflict is not necessarily bad. Conflict
is inevitable with any group so don't discourage it. Make
sure there is a climate that allows disagreement and conflict
to surface in a constructive manner.
- Determine who will be making the decisions.
Some groups will not act until there is consensus; others
will make decisions by majority vote; others are just looking
for discussion and then have the CEO/executive director
or chairperson make the decisions. Regardless of which
decision-making style you use, make sure the group is clear
about how decisions will be made and who has the power
and authority to make decisions.
- Put timelines on the agenda to make
sure you get through everything. This is also a good way
to move through the topics at a decent pace.
- Be clear what items really need action.
Some items are just for discussion while other items on
the agenda require a decision to be made. Clarify when
you are introducing the topic whether it needs action or
is just for discussion.
- Create win-win situations. This is
especially true with new groups or with people who don't
have much group work experience. Try to have the early
items on the agenda less controversial so that the decisions
reached demonstrate success. This will help build confidence
that everyone in the group has the ability to work well
together.
- Evaluate the meeting. Ask the members:
How did the meeting go? What was positive? What was negative?
What would you change?
|